Effective Date: 06/01/2025
Welcome to BioExcel Pharma (“we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your access to and use of our website, bioexcel-pharma.com (the “Website”), and your purchase or interaction with any products or services we provide (“Products”).
By accessing or using the Website, placing an order, or engaging with our Products, you acknowledge that you have read, understood, and agree to be bound by these Terms.
You must be at least 18 years old, or the legal age of majority in your jurisdiction, to access and use this Website or place an order. By using our Website, you represent and warrant that you meet these eligibility requirements and have the legal capacity to enter into a binding agreement.
We offer a range of professional-use medical, laboratory, and biopharmaceutical products, including but not limited to:
XyPure – Sterile Water for Injection (WFI)
XyBio – Single-Use Bioprocess Bags
XyFilter – Sterile Capsule, Syringe & Membrane Filters
XyColumn – High-Performance Chromatography Media
XySPE – Solid Phase Extraction Cartridges
XySpare – Tubing, Valves, Pumps & Connectors
XyWare – Precision Labware & Automation Plastics
XyShield – Sterile Cleanroom Apparel & PPE
All Products are intended for professional use in regulated environments (e.g., laboratories, pharmaceutical manufacturing, R&D). It is the buyer’s responsibility to ensure that the use of the Products complies with all applicable local, state, national, and international regulations.
Orders may be submitted via our Website or through authorized sales channels.
All orders are subject to confirmation, availability, and acceptance by BioExcel Pharma.
All prices are listed in U.S. Dollars (USD) unless otherwise stated.
Pricing excludes taxes, shipping, handling, customs duties, or regulatory fees unless specifically noted.
We accept various secure payment methods, including credit cards, ACH transfers, and third-party payment platforms.
We reserve the right to cancel or refuse any order if we suspect fraud, violation of these Terms, or non-compliance with applicable laws or industry standards.
Orders are shipped FCA (Free Carrier) from our fulfillment centers, in accordance with Incoterms 2020.
Estimated shipping times are provided at checkout for reference only and are not guaranteed.
Title and risk of loss transfer to the buyer once the order is handed over to the shipping carrier.
We are not liable for delays due to customs clearance, supply chain disruptions, weather conditions, or third-party delivery errors.
Due to the sensitive nature of our products, returns are accepted only under the following conditions:
You received damaged or defective goods.
You received an incorrect item.
To initiate a return:
Contact us within 14 days of receiving your order.
Items must be unused, in their original condition and packaging.
Returns of sterile, custom-made, opened, or temperature-sensitive products are not allowed unless explicitly authorized.
Approved returns may be subject to inspection, restocking fees, or return shipping charges.
All Website content, including but not limited to: text, graphics, images, trademarks, logos, product specifications, and layout designs, is the intellectual property of BioExcel Pharma or its content suppliers. You may not copy, reproduce, distribute, or use any materials without prior written permission from us.
To the fullest extent permitted by applicable law:
We shall not be liable for any indirect, incidental, consequential, punitive, or special damages resulting from your use of the Website or Products.
Our total liability under any legal theory shall not exceed the amount paid for the specific Product giving rise to the claim.
You agree to indemnify, defend, and hold harmless BioExcel Pharma and its officers, directors, employees, and affiliates from any claims, liabilities, damages, losses, or expenses (including attorney’s fees) arising out of or related to:
Your violation of these Terms
Your misuse of the Website or Products
Any unauthorized use of our intellectual property
We are committed to protecting your personal data. For full details on how we collect, process, and secure your information, please read our Privacy Policy.
BioExcel Pharma reserves the right to update or revise these Terms at any time. Changes will be effective upon posting to the Website. Continued use of the Website after such changes constitutes your acceptance of the revised Terms.
These Terms and any disputes arising from your use of our Website or Products shall be governed by the laws of the State of New Jersey, USA, without regard to conflict of law provisions. You agree to submit to the exclusive jurisdiction of the courts located in Middlesex County, New Jersey.
For any questions, concerns, or legal notices, please contact us:
BioExcel Pharma
Email: bd@bioexcel-pharma.com
Phone: (609) 721-9588
